Clients reviews about Mazda Clearwater

I brought my Mazda CX-60 in for service and was disappointed when the dealership initially provided a Suzuki Swift as a courtesy car. However, to their credit, after I raised the issue, they promptly arranged a much more suitable replacement. While I wish this hadn’t been necessary, I appreciate that they listened and resolved the matter professionally. A little more consistency in courtesy vehicle policies would make the experience flawless, but their willingness to correct the situation shows good customer care. ~ Khomotso M

BAIE DANKIE vir julle uitstekende kliente diens Dit was aangenaam om besigheid met julle te doen. N Spesiale dank aan Adriaan vir fantastiese diens en terug voer en baie moeite wat jy gedoen het om die transaksie vlot te laat verloop. Jy was awesome. ~ Laetitia H

We dealt with Corinne. What a pleasure. Every question answered thoroughly and the follow up calls happened as she promised. We're still busy with the deal, but so far, I am very impressed with the enthusiasm and knowledge. 2 days after go ahead, we have our new car. Thanks so much to everyone at Mazda Clearwater and a SPECIAL thanks to Corinne for going the extra mile. ~ Duppie d

I just wanted to take a moment to thank Sharon, Tendai, and the entire team at Mazda Clearwater for their exceptional service. From start to finish, the process was smooth, professional, and quick. I'm absolutely in love with my new car and couldn't be happier with my experience. Highly recommend this team for anyone looking for top-notch service and a great car! ~ Wilmari P

Incredibly friendly staff. From the guard at the gate that gave me directions to the department I needed, to the receptionist, right all the way to consultants that assisted me. Made me feel right at home. Gave me the help I needed, coupled with a few chuckles. Definitely my favorite experience thus far with a Mazda. ~ Nomi M

Seriously Francis( the manager) is amazing. She is so kind, thoughtful, knowledgeable and professional. It's great to get a good deal (which Francos will give you, but it's even better to support a dealership that have people you really care about your experience (before and after owning the car). Love love love! ❤️ ~ The M

What a very nice experience - booked my Suzuki in for a service and from the word go,I experienced a very professional service. Feedback on the servicing being done and more frequently provided during the whole day my car was with them. Candice was very polite and extremely helpful with all my questions. ~ Johan V

Car went in for a service, booking was made earlier in the week. Dropped it off, quickly with no hassles. Received a call during the day to ask if I would like the wiper blades to be replaced. Received another call informing me that the car was finished. Received it back nice and clean. I am happy with the service received. ~ Jacques S

My husband and I had a great experience at Mazda Clearwater. The sales team and staff were friendly and had a "no pressure" attitude. Jon helped us pick out the perfect vehicle - he was extremely knowledgeable and was able to answer all of our questions. If you are looking for a vehicle, make sure to ask for Jon! ~ Michelle G

No words can describe the quality of work Candice(service advisor) does at mazda clear water. She is so brilliant in what she does. Thank you once again Candice you are the best😀🤗. If I was a manager at mazda I would give you a big raise and a good bonus. I'm grateful, now I can drive my car with no stress ~ Lindokuhle p

Had a really great experience dealing with Mazda clearwater. Service wonderful, staff so friendly and they went the extra mile for me. My car had a small bump and I merely asked for a quote only to pick my car up to find out that they had fixed it at no extra charge as part of the service. I am very grateful for their service. ~ Tammy-Lou P

What a wonderful experience. The sales agent, manager and finance team went above and beyond to assist me. They answered all my questions with a smile and immediately, and assisted me with things that went far beyond their scope and responsibility. I would absolutely recommend this dealership and their staff. ~ Chara M

Jacqui is really amazing! No unnecessary costs like I've experienced at other places after services. She sorted out the mess that Suzuki Fourways made and made sure that my experience was pleasant. Super accommodating and friendly. I'll definitely be back for anything my little strawberry car needs ❤️ ~ Jeanine S

Thlogi is awesome she provides the best customer service, She is knowledgeable friendly, and believe me when she says she will keep you updated she does exactly that. I will always choose Mazda Clearwater because of her. She has the 3 important qualities of customer service professionalism, patience, and a people-first attitude. ~ Dawn P

Wonderful sales people, with special note to Lance da Silva. The finance team is phenomenal - Sharon Klopper is the best I have ever worked with. I am incredibly pleased with the service I received from Mazda Clearwater, and will definitely do business with them in the future. Highly recommended dealership from my side. ~ Ian S

Bought my Mazda from Wiseman and I can't stop singing the team's praises. I was then assisted by Sharon from a Finance perspective and that was amazing service. The entire team was unmatched in their service. Looking for honest dealings and good customer service (during and after sales), visit Clearwater's Mazda and thank me later. ~ Nomthandazo M

Great experience 😊😊 I bought my first car and I got the best experience , they are all freindly , great staff ❤️ I was helped by Johan Dala ,thank u so much for the amazing service , you made the process so simple and easy and most all explained everything step by step✨ Ngiyabonga kakhulu🙌🏽🤩🤗 ~ Gugulethu M

Extremely happy with the purchase of my Haval in July 2024 from the Mazda Used department. Nonnie was extremely helpful and professional. I knew exactly where we stood in the whole process as the used manager updated me along the way. Will definitely buy another car in the future. ~ Jesica D

Look, I have to say this about Letlhogonolo...The best client experience I have ever recieved from a Mazda dealership. Phenomenal!!! My journey with Mazda started badly but I now know that my car now has a home in Clearwater...M'gurl deserves 7 out of 5 rating for service!!! Thank you Hloni!!!!!! ~ Katleho M

Gret service. Pitty about the parts prices and that no after market options are available. We want to service our 2014 Jimny at the dealer, but with those prices, we just can't afford it. The staff was great and the Holiday checks was a nice service. Thank you Candice 🙏 ~ Donovan B

Had the best experience at Madza Clearwater. Bjorn Matthew's gave us the best customer service and sales experience. He was patient, explained everything clearly, friendly and professional. I would definitely recommend him to anyone. ~ Thembeka N

Arshaad is the best. If you want best customer service that is your guy. I bought my car two months ago and everything went smoothly. He kept to his promise of making sure that I receive satisfaction. Thank you ~ Anlish P

Jackie en Morne is altyd behulpsaam vriendelik en profesioneel . Baie dankie julle twee. Groete ~ Ebenhaezer K

This is top class business,were customer is treated like a king. But what l like most about it is always clean. You can go there anytime but you'll find the place clean as if they just opened 10 minutes ago. ~ Desmond L

Reviews from our customers

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